Singapore Airlines (SIA) has emerged as the Best Airline in the World at this year’s Travelers’ Choice Awards 2018 in the airline category. In addition, it was distinguished in seven more categories of the internationally recognized booking and travel planning site.
Travelers ‘Choice Awards for airlines are selected on the basis of international travelers’ assessments of the high level of service, quality and value provided by airlines. TripAdvisor uses an algorithm that takes into account the quantity and quality of ratings and scores that airlines have gathered over a 12-month period.
“We are proud to have been awarded this year’s Best Airline Award to the World of the Famous Travelers’ Choice Awards. The distinction is the result of the hard work and dedication of thousands of SIA employees around the world, focusing daily on ensuring Singapore Airlines’ competitiveness globally, “said Singapore Airlines CEO Goh Choon Phong.
“The business model of SIA is based on three key pillars: leadership, service excellence, and interconnectivity. We continue to invest heavily in all three areas to ensure top offers that meet and exceed the expectations of our customers both on the ground and on the fly, “he added.
Beyond the title of Best Airline Companies in the World, SIA received seven more awards this year:
Best Airline – ASIA
Best International First Class – WORLDWIDE
Best Economy class – WORLDWIDE
Best International First Class – ASIA
Best Economy class – ASIA
The Distinctive class chosen by Travelers – ASIA
The Distinctive Economy class chosen by Travelers – ASIA