Privacy Policy

The Wanders · thewanders.eu · Effective July 2026

This Privacy Policy explains what personal data The Wanders collects, why we collect it, how we use it and what your rights are. It applies to thewanders.eu and the Field Guides shop at thewanders.eu/field-guides/.

We collect the minimum data necessary to run this site. We do not sell your data to anyone.

1. Who we are

The Wanders is an independent travel editorial platform. We are the data controller for all personal data collected through thewanders.eu.

Contact for data matters: hello@thewanders.eu Subject line: Privacy / Data Request

2. What data we collect and why

2.1 When you make a purchase

When you buy a Field Guide we collect:

  • Name and email address — to send your order confirmation and download link
  • Payment information — processed by Stripe on our behalf; we never see or store your full card details
  • Order details — what you purchased, when and at what price
  • IP address — recorded at checkout for fraud prevention and legal compliance

Legal basis: Performance of a contract (Article 6(1)(b) GDPR)

2.2 When you download a free guide

When you request a free Field Guide we collect:

  • Email address — to deliver the guide and, with your consent, send The Hidden Dispatch newsletter

Legal basis: Consent (Article 6(1)(a) GDPR) — you can withdraw consent at any time by unsubscribing

2.3 When you subscribe to The Hidden Dispatch

When you subscribe to our newsletter we collect:

  • Email address — to send the newsletter
  • Subscription date and source — to manage our mailing list

Legal basis: Consent (Article 6(1)(a) GDPR) — you can unsubscribe at any time using the link in every email

2.4 When you visit the website

We collect anonymised analytics data about how visitors use thewanders.eu. This includes:

  • Pages visited and time spent
  • Approximate geographic location (country level)
  • Device type and browser
  • Traffic source (how you found us)

This data is collected via Google Analytics 4 with IP anonymisation enabled and is not linked to your identity unless you are logged in.

Legal basis: Legitimate interests (Article 6(1)(f) GDPR) for aggregate analytics; consent for any non-essential cookies

2.5 When you contact us

When you email us at hello@thewanders.eu we collect:

  • Your email address and message content — to respond to your enquiry
  • Any personal details you choose to share — only what you include in your message

Legal basis: Legitimate interests (Article 6(1)(f) GDPR)

3. Third parties who process your data

We use a small number of trusted third-party services. Each processes data on our behalf under a Data Processing Agreement.

ServicePurposeData sharedPrivacy policy
StripePayment processingName, email, payment datastripe.com/privacy
Google Analytics 4Website analyticsAnonymised usage datapolicies.google.com/privacy
Mailchimp / ConvertKitNewsletter deliveryEmail address, subscription dataTheir respective privacy policies
WordPress / WooCommerceShop platformOrder and account dataSelf-hosted
Our hosting providerWebsite hostingAll site dataGDPR-compliant EU hosting

We do not use Meta Pixel, TikTok Pixel or any advertising tracking tools.

4. How long we keep your data

Data typeRetention period
Order records7 years (tax and legal obligation)
Customer accountsUntil you delete your account
Email newsletter subscriptionsUntil you unsubscribe
Analytics data14 months (Google Analytics default)
Contact enquiries2 years
Withdrawal request records30 days after completion, then deleted

5. Your rights

Under GDPR you have the following rights regarding your personal data:

Right to access — you can request a copy of the personal data we hold about you.

Right to rectification — you can ask us to correct inaccurate data.

Right to erasure — you can ask us to delete your data where there is no legal obligation to retain it.

Right to restrict processing — you can ask us to limit how we use your data in certain circumstances.

Right to data portability — you can request your data in a portable format.

Right to object — you can object to processing based on legitimate interests.

Right to withdraw consent — where processing is based on consent, you can withdraw it at any time. Withdrawing consent does not affect the lawfulness of processing before withdrawal.

To exercise any of these rights: Email hello@thewanders.eu with the subject line “Data Request” and your request. We will respond within 30 days.

You also have the right to lodge a complaint with your national data protection authority if you believe we have handled your data unlawfully.

6. Cookies

We use the following types of cookies on thewanders.eu:

Strictly necessary cookies — required for the site to function. These include WooCommerce session cookies, login cookies and security tokens. These do not require your consent.

Analytics cookies — Google Analytics 4 cookies that help us understand how the site is used. These require your consent and are only set after you accept our cookie banner.

Preference cookies — cookies that remember your choices on the site. These require your consent.

You can manage your cookie preferences at any time using the cookie settings link in our website footer. For full details see our Cookie Policy.

7. Data security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure. These include:

  • HTTPS encryption on all pages
  • Encrypted storage of sensitive data
  • Access controls limiting who can access customer data
  • Regular plugin and platform security updates

No internet transmission is completely secure. If you have concerns about the security of your data, contact us at hello@thewanders.eu.

8. International transfers

The Wanders is based in the European Union. Some of our third-party providers (including Stripe and Google) may process data outside the EU. Where this occurs, it is governed by Standard Contractual Clauses or equivalent safeguards approved by the European Commission.

9. Children

The Wanders Field Guides are not directed at children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us at hello@thewanders.eu and we will delete it promptly.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we make material changes we will update the effective date at the top of this page. We encourage you to review this policy periodically.

11. Contact

For any privacy questions, data requests or concerns:

Email: hello@thewanders.eu Subject line: Privacy / Data Request Response time: Within 30 days for formal data requests, within 2 business days for general enquiries

For more information about your rights as an EU data subject: edpb.europa.eu